Question 1

P: Dimana Barang-barang Kuring Pangiriman Ti?

Accepted Answer

Any products such as shoes, bags, are being shipped from Asia. Although our products are coming from Asia, the quality is outstanding, our shipping times are competitive and our pricing is unbeatable.All other products such printed apparel (t-shirts, sweaters, hoodies, phone cases, etc) are shipped directly from our suppliers in the United States.Our custom printed items are shipped with EMS EXPRESS!

Question 2

P: Naon Anu Diperkirakeun Waktos Pangiriman Di Pesenan Kuring?

Accepted Answer

Main Products (T-Shirts, Sweatshirts, Hoodies, Jackets, Hats, Mouth Masks, Backpacks, Necklaces, Bracelets, Rings, Phone Cases)Production Time: 2-4 DaysUS, UK, CA, AUS Delivery Time Estimates: 12-25 Days (EMS With Destination Tracking)US, UK, CA, AUS main product orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment.International Delivery Time Estimates: 2-4 Weeks (Does Not Include Final Destination Tracking)International orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment. Pillow CoversProduction Time: 2-4 DaysDelivery Time Estimates: 10-14 days (DHL With Destination Tracking)Any pillow orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.Cloth Tote BagsProduction Time: 2-4 DaysDelivery Time Estimates: 10-14 Days (DHL With Destination Tracking)Any cloth tote orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.Crew SocksProduction Time: 2-4 DaysUS, UK, CA, AUS Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)US, UK, CA, AUS crew sock orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.International Delivery Time Estimates: 2-4 Weeks (Does Not Include Final Destination Tracking)International crew sock orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment. Leather Tote Bags and HandbagsProduction Time: 4-6 DaysDelivery Time Estimates: 10-14 Days (DHL With Destination Tracking)Any bag orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment. Canvas Saddle BagsProduction Time: 5-7 DaysDelivery Time Estimates: 10-14 Days (DHL With Destination Tracking)Any bag orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment. Canvas ShoesProduction Time: 5-7 DaysDelivery Time Estimates: 10-14 Days (DHL With Destination Tracking)Any shoes orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.

Question 3

P: Nalika kuring Nuju nampa Penerimaan Inpormasi Dina Pesenan kuring?

Accepted Answer

Tracking numbers will be made available within the specified time frames below and will be automatically sent to customers via the email provided in their order.Pillow Covers: 5-7 days after order processing.Cloth Tote Bags: 5-7 days after order processing.Crew Socks: 5-7 days after order processing.Leather Tote Bags: 7-10 days after order processing.Shoulder Handbags: 7-10 days after order processing.Canvas Saddle Bags: 7-10 days after order processing.Canvas Shoes: 7-10 days after order processing.Other: 5-7 days after order processing.

Question 4

Q: Naha Henteu Data Pelacak Ningali Nomer Pelacak Kuring?

Accepted Answer

For U.S. orders tracking numbers may take up to 7 days after an order has been processed for tracking data to show. Make sure you are using the correct tracking website which is www.17track.net/en.For international orders tracking numbers may take up to 10 days after an order has been processed for tracking data to show.Make sure you are using the correct tracking website which is www.17track.net/en. Be advised, international orders are non-refundable once shipped and will not show destination delivery data.

Question 5

P: Abdi hoyong robih / Ngabatalkeun Orde, Kumaha Kuring Ngalaksanakeun Éta?

Accepted Answer

We work on an ALL sales are final policy. This means that you cannot cancel, return, or receive a refund for an order unless it is an error on our end.You can read more about our refund policy here.

Question 6

P: Kuring Henteu Bahagia Ku Ukuran sapatu Sareng Fit. Naon anu kedah abdi lakukeun?

Accepted Answer

In the rare event that a customer is unhappy with the fit of their shoe, we will process a one-time free exchange for the customer.Refunds will not be issued for sizing disputes, only exchanges are allowed.Free Exchanges will only be allowed once per shoe order. Any costs related to exchanges past the first free exchange must be covered by the customer.In order for a free exchange to be processed, customers must provide the following information:a reason the shoe didn’t fit (i.e. too small, too big, too narrow)the new size requested by the customercustomer name and order numberYou will not be required to return the original shoes to receive a free exchange under this policy.To reduce the risk of sizing issues, we have provided sizing charts on our product specifications pages for canvas shoes, suede boots.Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer-input error and will not be eligible for exchange.

Question 7

P: Sebutkeun Alamat Abdi Henteu Kapendak

Accepted Answer

A: Urang ngirim kapal nganggo Kantor Pos Amérika Serikat. Upami anjeun gaduh kotak PO sareng henteu kéngingkeun serat di alamat fisik anjeun, anjeun kedah nganggo kotak PO. Pamastian éta tiasa hésé dina singgetan khusus ogé. USPS.com "milari kode pos" tiasa ngabantosan anjeun mendakan singkatan khusus anjeun sareng kumaha USPS bakal pariksa alamat anjeun.

Question 8

P: Kuring Henteu Bagan Chart Ngatur Kaos Anjeun.

Accepted Answer

J: Upami anjeun ngagolér baju kaos anu anjeun ayeuna ayeuna teu nyaman sareng ukur di bagian handap tina leungeun baju, anjeun kedah tiasa mendakan anu caket pisan dina bagan kami anu bakal dianggo pikeun anjeun. Émut, pangukuran dina bagan nyaéta pikeun kaos, sanés jalmi anu hoyong nganggo.

Question 9

Q: Kumaha Kumaha Kuring Balik atanapi Atos Kaos abdi?

Accepted Answer

A: Please Email us at support@thekdom.com and let us know what the problem is! We will work with you to correct the issue. Please remember, these are custom printed shirts, made to order. Once printed, we cannot un-print them or return them to stock. So, we will try to work out something to ensure you are satisfied with your purchase! If a refund is determined to be warranted, we will process a refund for the original price of the shirt as quickly as possible. Refunds typically take 1-3 business days to process once we have issued them. If you would like to make an exchange please make sure to include payment information for return shipping.

Question 10

Q: Aya Jalur Bébol Ngeunaan Desain Kaos Kuring.

Accepted Answer

A: Sababaraha kaos anu tos dirawat sateuacan dicitak. Entong hariwang, éta bakal ngaleungit pertama kali anjeun ngumbah baju.

Question 11

P: Anjeun ngalaksanakeun Kasalahan Dina Pesenan kuring. Naon Solusi na?

Accepted Answer

J: Kami punten pisan. Éta henteu sering lumangsung, tapi euweuh anu sampurna. Email support@thekdom.com sareng urang bakal damel sareng anjeun supados leres. Seringna, ieu ngan saukur meryogikeun anjeun ngintunkeun gambar kana kasalahan anu urang dilakukeun ku kituna urang tiasa a) pariksa klaim anjeun sareng b) nyauran anjeun pikeun ngabenerkeun éta.

Question 12

S: Kuring maréntahkeun 2+ barang, tapi ngan ukur nampi hiji ... kamana pesanan kuring?

Accepted Answer

We have a large assortment of products not stocked in house. So, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next, so please don't panic if you don't receive all of your items at once, just remember that they are on the way!

Question 13

S: Kumaha Naha kuring terang Website ieu Aman?

Accepted Answer

We are secured by Shopify, a well-known E-Commerce platform. Also, we guarantee a SAFE & SECURE CHECKOUT. Payments are processed through Shopify through major card companies shown in the image below. We do not have access to any information about you or your card.